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Copyright and Registration
Palmen24.de seeks to observe the copyrights of all graphics, photos, sound files, animations, video sequences and texts used in its publications, to use its own original graphics, photos, sound files, animations, video sequences and texts, or to use license-free graphics, photos, sound files, animations, video sequences and texts.
All trademarks contained within the website and third-party trademarks are subject without restriction to the terms of the registration and ownership laws corresponding to the respective owners. The use of a name does not assume that trademarks are not protected under third-party laws.
Palmen24.de owns the copyrights to all objects published or otherwise created by Palmen24.de. The reproduction or use of such graphics, photos, sound files, animations, video sequences and texts in other electronic or print publications is forbidden without explicit permission from Palmen24.de.
Website Content
Palmen24.de is not responsible for the up-to-dateness, accuracy, completeness or quality of information provided. Liability claims against Palmen24.de for material or creative losses caused by the use or non-use of the provided information or by the use of faulty and incomplete information are strictly excluded insofar as Palmen24.de is not proved to be willfully at fault or grossly negligent.
References and Links
Only in the case of unlawful content of which Palmen24.de has knowledge and if it is technically possible to prevent the use of said content can Palmen24.de be held responsible for the content of third-party websites that are outside of Palmen24.de's area of responsibility and to which Palmen24.de's website is directly or indirectly linked (through so-called hyperlinks).
Palmen24.de explicitly asserts hereby that at the time of the establishment of the links no illegal content was recognizable on the linked websites. Palmen24.de has no influence upon the current or the future design, content or authorship of the linked websites. For this reason, Palmen24.de dissociates itself hereby from the content of all linked sites that have been altered since the establishment of the links. This statement applies to all links and references placed within Palmen24.de's website as well as for third-party entries in guest books, discussion forums, link indexes, mailing lists and all other forms of data banks set up by Palmen24.de in which third-party postings/entries are possible. Only the owners of the websites referred to are responsible for any illegal, faulty or incomplete content and especially for losses resulting from the use or non-use of such information. The party who refers to such information through links bears no such responsibility.
Privacy Protection
Since the website allows the entering of personal or business data (e-mail address, name, address, telephone number), it follows that the divulging of such information is explicitly on a voluntary basis. Palmen24.de ensures that this data will be held as confidential and not given to third parties. Third parties may not use disclosed contact information covered in the disclaimer or in similar statements (such as postal address, telephone number or e-mail address) to send non-solicited information. Palmen24.de explicitly reserves the right to take legal steps against senders of so-called spam mail in violation of this interdiction.
Legal Effect of this Disclaimer
This disclaimer is regarded as a part of the website from which it was referred to. Insofar as sections or individual wording within this text might not be, no longer be or not fully be consistent with the corresponding legal conditions, all other sections of the document remain unaffected, both in terms of content and validity.
Disclaimer for the English Version
The disclaimer and terms and conditions pages of this website are translations of the German Impressum and AGB pages. They are intended to be for reference only and are not in themselves legal documents. For all legal matters, please refer to the original German-language texts, which are legally binding documents in accordance with the laws of the Federal Republic of Germany.
Terms & Conditions
§ 1 Validity
1.1 The version of our terms and conditions valid at the time of order placement exclusively applies to all business relations between Global-Village and the ordering party. All conditions deviating from our terms and conditions must be agreed upon explicitly and in writing!
1.2 General legal regulations in their respective current forms, especially those contained in consumer protection laws following the remote-selling law, serve as subsidiary supplements to the terms and conditions of Global-Village. Other conditions are not part of the contractual agreement, even if Global-Village does not explicitly disagree.
§ 2 Offer
2.1 All of our offers are unrestricted and non-binding. We reserve the right for our products to technically and creatively deviate from descriptions and statements in pamphlets, catalogs and other written material including design and construction changes resulting from technical advancements.
2.2 It will be noted that delivered goods may not necessarily correspond to the images of said goods. We make every effort to reproduce the colors of our advertised products as true to reality as possible. The colors you see are however dependent upon your computer screen and/or the image development. For this reason we cannot assume liability for the way the colors are represented.
2.3 Original images corresponding to an offer lose their validity when the product or its portrayal online is removed or changed.
§ 3 Contractual Agreement
3.1 A contract between Global-Village and the ordering party results when the ordering party places an order and Global-Village accepts said order. An order is placed by submitting the completed order form. Global-Village accepts the order by sending to the buyer an order confirmation by e-mail, fax or postal mail.
3.2 Liability as defined by the German Civil Code transfers to the buyer/renter as soon as the goods have left the sender's base location.
§ 4 Delivery
4.1 Delivery is made to the address provided by the buyer within the quoted time period of delivery/service and includes assembly instructions written in German.
4.2 In the event that we cannot keep our quoted delivery time, we will immediately inform you and suggest a new time. In the event that we do not have the goods you ordered in stock, we will make this known to you right away. We reserve the right in this case to dissolve the contract and to not deliver the ordered goods due to unavailability. If you have already paid for the goods, we will reimburse you immediately.
4.3 Labor disputes, natural disasters, disturbances in production and other unforeseen events beyond our control release Global-Village from its delivery obligations and allow us to make new delivery arrangements, including a new timeframe. Defects or shortcomings covered under our guarantee will be remedied at Global-Village's discretion either by repair or replacement.
4.4 Damages covered under guarantee will be remedied at Global-Village's discretion either by repair or replacement. Cancellation of orders or discounts are amicably excluded.
§ 5 Return Policy
5.1 In the case of justified complaints, the customer has the right to return ordered goods and be refunded for the purchase or rental within fourteen days of receipt of the goods. In this case, the goods should be returned to Global-Village without delay.
5.2 Goods made to customer specifications or individual customer requirements or already used products may not be returned.
5.3 Apart from the above terms, according to section 5 of the German Consumer Protection Law, the customer has the right to withdraw from his remotely entered contractual agreement within seven workdays. This seven-day period begins at the time of the customer's receipt of the goods. Saturdays do not count as workdays. It is sufficient if the statement of withdrawal is posted within this seven-day period.
§ 6 Terms of Payment and Delivery Costs
6.1 All prices are final and in Euros, not including the respective value added tax. The prices valid at the time of order apply.
6.2 The payable sum for purchase/rental is due at the time of delivery. In the case of credit card payment, payment information will be sent to the credit instittion at the time of delivery.
6.3 Payments are to be made in full to the account printed on the invoice.
6.4 In the case of payment delays on the part of the customer, interest will be charged at a rate of 7%.
6.5 The adherence to the agreed-upon payment deadline is an essential condition for the delivery and fulfillment of services by Global-Village. In the case of delayed payment, Global-Village has the right to charge the customer for all resulting fees and costs in conjunction with the necessary hiring of any collection agencies and legal services as well as to charge for normally resulting bank interests and the recalculation of any granted discounts.
6.6 The prices quoted on the internet sites of Global-Village/Palmen24.de are valid only after an order confirmation has been sent by Global-Village.
§ 7 Delivery Quantities
7.1 Our goods are intended for the end user only and are not for resale. We therefore reserve the right to deliver goods in project-specific amounts. If applicable, we will inform you of any measures.
§ 8 Reservation of Proprietary Rights
8.1 Goods remain our property until the payment has been made in full.
§ 9 Guarantee and Liability
9.1 Our goods are under guarantee for a period of six months beginning at the time of delivery. Evident defects must be reported in writing within at the most two weeks of receipt. If the guarantee applies, Global-Village may choose whether to repair the defect, to replace the product or to refund the purchase price. If the repair or the replacement fails, the customer has the right to withdraw from the contractual agreement or to demand a discount.
9.2 Unless the damages were caused by Global-Village or its agent through either deliberate action or gross negligence, any further claims on the part of the ordering party, particularly claims for compensation of damages, are excluded.
9.3 We do not take any responsibility for damages caused by operational disturbances, server disturbances or server failure/unavailability that are beyond the control of Global-Village.
9.4 Current technology does not guarantee that either data processing equipment or computer software operate error-free. Global-Village cannot ensure that the online shop will consistently run without error. We therefore take no responsibility for losses based upon technical problems that may have interfered with the sending of customer data and order requests that are not received by Global-Village.
§ 10 Privacy Protection
10.1 Personal data required to process the contractual agreement is provided by the ordering party. The use of these data is in accordance with the conditions of privacy protection laws. We treat your personal data confidentially. They are saved in the course of the business transaction. Insofar as necessary, they will be passed on to firms involved in the business transaction. This is also valid for the purpose of credit checks. Aside from this, the data will not be passed on to third parties not affiliated with Global-Village, and Global-Village commits itself to protect its customers' data from every form of unlawful access.
§11 Jurisdiction
11.1 In the case of disputes arising from this contractual agreement, the Berlin court responsible for this type of jurisdiction will be the agreed-upon court.
§ 12 Final Clause
12.1 Should one or more of the rules of these terms and conditions be invalid, the validity of all other rules will remain unchanged. The invalid rule will be replaced by the applicable legal regulation.
12.2 Unless otherwise stipulated, all changes and additions relating to this contractual agreement must be made in writing and must be expressly approved by all contractual partners before becoming valid. Verbal agreements have no validity.